Editorial policy

Relationship with vendors

Vendors were not contacted during data collection. They are not asked for internal materials, and material a vendor sends privately is not used. Everything on the site can be traced to a public page.

Sources

Every number about a vendor has a source link and a date it was checked. The source order is the same for every vendor: the vendor's site, Clutch, G2, GoodFirms, certification registries or issuer pages, then public case studies. Case outcomes published by a vendor about its own work are marked as vendor-published. A field with no public source is left empty and shown as ○ in tables.

Scoring

Scores follow the published scales on the methodology page. The weights were set before data collection and are not changed after scores are computed. Totals are calculated by a script; no total is typed in by hand. Statements about any vendor are phrased as the presence or absence of public evidence, not as praise or criticism.

Corrections

If a fact is wrong or out of date, write to the address on the contact page with the page, the statement and a public source that shows the correct value. Confirmed corrections are applied at the next update, and the score is recalculated if the corrected fact feeds a dimension. The correction does not change the weights.

How a vendor can dispute a fact

A vendor can dispute any fact about itself by sending a public link that shows a different value. Private documents, screenshots of internal systems and statements without a public source cannot be used, because readers could not check them.